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Shopping Information
How long does delivery take?
Delivery typically takes 3-7 business days, depending on your location. Delivery to remote areas may take a bit longer.
Can I track my shipment?
Yes, once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment.
Do you offer free shipping?
Yes, free shipping is available on orders above a specific value, which is mentioned on our website. For orders below this threshold, shipping charges will apply.
What is your return policy?
We accept returns for damaged, incorrect, or defective products within 7 days of delivery. The product must be unused and returned in its original packaging with all accompanying documents and accessories.
Are there any non-returnable items?
Yes, certain items like open box products (e.g., cameras) and used or damaged items are non-returnable.
Orders and Payments
How do I place an order?
You can place an order on our website by adding your desired items to the cart, proceeding to checkout, and completing payment. Alternatively, you can shop in-store at our Noida showroom.
What payment methods are available?
We accept:
- Credit and Debit Cards
- UPI and Wallet Payments
- Net Banking
- Cash (in-store purchases)
How can I get a refund?
To request a refund, contact our support team at + 9999836386. Once your return is approved, your refund will be processed within 5-7 business days via the original payment method.
Where is your showroom located?
Our showroom is located in Sector 18, Noida. You can visit us to explore our extensive collection of premium timepieces.
Do your watches come with a warranty?
Yes, all our watches include an official manufacturer warranty. The warranty period and terms vary by brand and will be included with your purchase.
